The ACH or electronic check world lacks the authorization component present with credit cards.
Unlike credit cards, where you are able to authorize at the time of payment that the customer has the requisite funds on their cards, ACH and check processing may require Bank Account Verification Online Services to mitigate payment acceptance risk. Verification also Validates a Bank Account.
Take new client intake or onboarding as an example. This can be a major friction point for businesses that rely on future recurring payments (e.g. insurance companies with premium payments, or an alarm monitoring business collecting monthly monitoring fees)There very well could be a user error when inputting data as the customer provides their bank account and routing info, or a voided check might be taken.
Check verification solutions allow your business to validate that the account is open and in good standing before the account is loaded into a recurring billing engine. Therefore data entry errors or possibly closed account or even fraud can be caught before “booking” the sale.
Furthermore, compare the credit card authorization component with ACH and check processing: An ACH transaction processed today goes to the ACH network for debiting the customer tomorrow morning [assuming tomorrow is a banking day]. Two banks are involved: The bank that initiates the debit on behalf of their merchant [ODFI] and the customer’s bank [RDFI].Those two banks have another day to sort out any reasons for rejecting the debit eg NSF, closed account etc.
So payment rejects are known about only after payment is accepted; which can be days later. Imagine a business pays commissions for new customers. The sales team brings on a new client and is paid. Your bank reports back 5 days later the check payment rejected.
Now the business has multiple issues to address, the commission payment may need to be pulled back. That customer must also be contacted for payment, and accounting may need to be undone. For businesses that accept checks either as an ACH, Check 21 or Remote Deposit all face the risk that the payment will result in a return [failed transaction]. Mitigating loss through third party check verification services can be an essential part of the business that relies on ACH processing for check acceptance.
Bank account verification allows merchants to mitigate check acceptance risk at the point of sale, in person or online, and options range from automated routing number check to near real-time examinations into current checking account status to negative database options.
Options to reduce check acceptance risk include:
However, checking account verification services at this level do NOT provide:
To learn more contact AgilePayments today. Get information on the NACHA WEB Entry mandate to Validate a Checking Account.